Last updated: May 2026

Welcome to Agali Handcrafted (“we”, “our”, “us”). Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using this website, you agree to this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party payment providers)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and ship orders
  • Communicate with you regarding your order
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Payments

Payments are processed securely through trusted third-party payment providers. We do not store your full card information on our servers.

4. Shipping Providers

To complete deliveries, we may share your name, address, phone number, and email with shipping/courier providers.

5. Cookies

Our website may use cookies to:

  • Improve website functionality
  • Remember cart/session information
  • Analyze website traffic

You can disable cookies through your browser settings.

6. Data Retention

We retain your information only as long as necessary for:

  • Order fulfillment
  • Accounting and tax obligations
  • Legal compliance

7. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability

To exercise these rights, contact us via the email listed below.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

9. Contact

If you have questions regarding this Privacy Policy, contact us at:

Email: info@agali-agali.gr
Business Name: Agali Handcrafted